Terms of
Service

Agreement
to Terms

These Terms of Service govern your use of all services provided by RiseLayer, including our website, the Plumber Growth Engine™ system, SMS communications, scheduling tools, and any related platforms or software.

By accessing our website, booking a call, opting into SMS, or engaging with our services in any way, you confirm that you have read, understood, and agreed to be bound by these Terms.

SMS
Use Cases

SMS communications may be used by RiseLayer to deliver the following types of messages:

• Appointment Confirmations — Confirmation of scheduled calls, demos, or service appointments
• Reminders — Upcoming appointment reminders sent prior to scheduled times
• Service Notifications — Updates related to your RiseLayer installation or system status
• Account Updates — Changes to your service, billing, or account settings
• Customer Support — Responses to support inquiries submitted via SMS or other channels
• Informational Messages — Relevant information related to services you have opted into

Opt-Out
Instructions

You may opt out of receiving SMS messages from RiseLayer at any time. Your opt-out request will be processed immediately.

• Reply STOP to any SMS message to immediately unsubscribe from all future messages
• After opting out, you will receive a single confirmation then no further SMS communications
• You may re-opt in at any time by texting START or by providing consent again via our website
• Reply HELP to any message to receive direct support contact information

Customer
Support

For support regarding SMS communications, account questions, or service issues, contact us through the following channels:

You may also reply HELP to any SMS message to receive a direct link to our support resources.

Message &
Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan. These charges are determined by your carrier — not by RiseLayer.

• RiseLayer is not responsible for any carrier charges incurred as a result of SMS communications
• Message frequency varies based on your activity, scheduled appointments, and service status
• Typical frequency ranges from 1–5 messages per week during active service periods

Carrier
Disclaimer

Mobile carriers are not liable for delayed or undelivered SMS messages. Message delivery is subject to network availability, device compatibility, and carrier policies — all outside of RiseLayer's control.

RiseLayer makes reasonable efforts to ensure timely delivery of all SMS communications but cannot guarantee delivery in all circumstances.

Age
Restriction

You must be at least 18 years of age to use RiseLayer's services, create an account, opt into SMS communications, or enter into any agreement with us.

By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.

Privacy
Policy

Your privacy is important to us. Our full Privacy Policy governs how we collect, use, store, and share your personal information in connection with your use of RiseLayer's services.

By agreeing to these Terms, you also acknowledge and agree to the terms of our Privacy Policy, which is incorporated into these Terms by reference.

Acceptance
of Terms

By using any of RiseLayer's services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

• Read and understood these Terms of Service in their entirety
• Agreed to be legally bound by all terms, conditions, and policies herein
• Confirmed that you are at least 18 years of age
• Confirmed you have the authority to accept these Terms on behalf of any business you represent

Contact
Us

If you have any questions about these Terms of Service, please contact us directly.